I purchased a premium auto warranty for my car on July 2 from the Great Lakes Warranty Corporation through their Arizona representative company, Warranties 4 Wheels.By February after numerous repairs completely paid by Great Lakes, I sold the car.
I wrote Great Lakes for my refund and they swiftly sent a pro-rated check to Warranties 4 Wheels, stating that Mr. Wayne Craig would add his portion of the refund and send the final check. He held their check until April, refused to contribute any amount to my refund, erroneously stated that costs of repairs had to be deducted (not the written policy of Great Lakes!) and rudely told me "Never call here again!"
After numerous calls to Great Lakes verifying that Mr. Craig's ideas were incorrect, they called him on my behalf and told him to pay his portion along with their check. Great Lakes Warranty Corp. Lived up to their motto - "We say what we do, we do what we say." Mr. Craig still refused to pay anything on my refund and said "Do you want the Great Lakes check or not?!" sarcastically. Of course I accepted the Great Lakes check so I wouldn't end up with nothing.
Let this be your warning - do not buy an auto warranty from Warranties 4 Wheels of Arizona or any business involving Mr Wayne Craig!!!
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