Usacomplaints.com » Cars & Transport » Complaint / Review: Quality Auto Parts - Awful company. #447000

Complaint / Review
Quality Auto Parts
Awful company

I truly wanted I'd looked the corporation before purchasing something from their website. Might have saved myself not just my cash but time & complications along the way. Our tale is below:

About 6 months before I did so a online visit a 1997 Oldsmobile Bravada Front Grill not necessarily anticipating much as this can be a difficult to find component. Within a few minutes I obtained a few emails from various car vendors & Quality Auto-Parts went so far as calling me athome. After I delivered their phone I had been fulfilled with shock because they stated they not just had my component in-stock nevertheless when I told them the colour I had been searching for the man claimed they've it in my own shade aswell

I thought that is too-good to become accurate (it had been) & thought since I have have now been trying to find this component for a while it was a benefit not to just find the correct component however the correct shade. I requested the component & t / delivery it had been $154, possibly required in regards to a week to obtain below. After I popped the container, you know what? Incorrect component. They delivered me a grill to get a 98 not really a 97 & their is just a massive difference between your two.

Currently annoyed I named the Business's customer support department. & was told I might deliver back the component to get a complete reimbursement but wouldn't be repaid for that return shipment. Talked n / both administrators Jessica & Marissa & equally had nothing else to express but"Sorry friend, but thats the plan.' I went forward & delivered back the component anyhow, figuring I'll negotiate this together later, nevertheless when I obtained a mail verification of my reimbursement they held the initial delivery.

So now I'm out about $50 to get a component that used to do not really purchase within the first place. What gets me probably the most is I really could never make a move such as this like a vendor on ebay and sometimes even in my workplace. I am aware things occur but Quality Auto-Parts must have possessed as much as their error & returned me my initial shipping costs combined with the return shipment. I actually donot worry about their guarantee or their plan, something I've discovered is the fact that there's usually an exclusion to every principle!


Offender: Quality Auto Parts

Country: USA
Site:

Category: Cars & Transport

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