A year ago they put in a new transmission for 2500 dollars. A year later the transmission had problems and was not shifting. Basically it did not get out of 2 gear. I took the car in on a friday. Next Wednesday, I had not heard anything so I called them. They never called to update me, and when I called, they acted like they didn't know what vehicle it was. They charged me 80 dollars initially to look at it and told me that it was an internal transmission problem. To find this out I had to call them thursday, and friday, mind you, I had to call them, sometimes they called back, but I had to initiate it. They said that to diagnose the internal problem it would cost 1000 dollars, that does not include fixing whatever they found. I expected them to offer something since, their transmission that they put in was junk and broke after a year. Horrible customer service. It took a week to tell me that it would be 1000 dollars to diagnose the problem. They would not stand by their work at all. That is a ripoff.
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