Drive financial repo-ed my car in 04/07. I got it back in about 35 days. I was told that my credit would be updated. A few months later I lost my job, so of course late fees accumalated and the calls were persistant. I was offered several payment arrangements to pay a certain amount to obtain a deferment.
Once the amount was paid, I would continue to get calls and the rep would say no notes were listed by a rep with the option to have a deferment. Ok so here we go again new rep, new offer and they would promise to list the conversation in the notes. Needless to say it took three arrangements to finally get a deferment, meanwhile the fees just keep accumalating.
Unfornately last year I had a accident, financially things were so hard for me (single mom of three working a part-time job making $8.40 per hour 16 hours weekly) my insurance lasped. I immediately called Drive to inform them the car was totaled and where it was located. They informed me they would send someone out to declare totaled. I called them three days later to have a rep laugh and say "we don't do that". To make matters worst as I attempted to get another car, to my discovery drive never updated my credit the car was listed as repo even though It has been a year and a half later since I got a back.
I called to see what the problem was and to my suprise no one could tell me anything, furthermore I was transferred so many times, placed on hold and finally disconnected. I went from recieving calls everyday three times a day to, never hearing from them and finding it next to impossible to contact them.
The conclusion of the matter was I finally recieved a letter stating I owe them $11,000, I had paid them a total of the same amount over the three years I had the car. The most embarrasing part is trying to convience car salesman that I got the car back after the repo, although my credit had the car was repo with no update of repossesion.
Now the new update is the car is charged off, not as of December at the date of the accident but April. What a bunch of decieving, lying, ripoffs!!!
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