Drive Financial is the demon of all demons. These people do not possess one single moral fiber. We have been a customer of Drive for over a year now and had never been 30 days past due. A couple of months ago, our son was diagnosed with cancer. So, of course, there were unexpected medical bills that had to be paid in order for him to get the treatments he needed, because insurance only covers 80%. We called Drive to try to explain the situation. We even offered to have our social worker from the cancer society call them and explain that we had applied for help from different cancer charities and would be able to catch up on our car payment within the week. (It was then almost 2 months past due, I will admit.)
They did not care and took on an attitude of business as usual, and kindly hung up in our faces in mid-sentence while we were explaining the unforeseen circumstances. They did not even attempt to work out anything with us, no words of sympathy, just a nice dial tone as their response.
We had never in the past had any problems making the car payment, and we at least called to try to make some type of arrangement while our child is busy fighting for his life in his battle with cancer. And what did we get from Drive? A simple "have a nice day" and then a dial tone. I will never forgive them for this type of treatment.
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