Complaint / Review
Hertz
RIP-OFF After I purchased all the damage waivers Comp & Collision following having an accident the still charged m $600 for what they called unwaiverable damages Charleroi Brussels

While touring Brussels, we rented a car from HERTZ at the Charleroi Airport. We puchased all the damage waivers. Comp and Collision.

We had an accident and filed the appropriate papers with the agent of Hertz. No mention of unwaveralbe damages were ever presented and as I can see on the paperwork, there appeared to be no mention of such damages.

I was an insurance agent prior to my current occupation and Know that Collision covers physical damage and Comprehensive covers everything else.

The is certainly unfair business practice by Hertz and will never get any of my business again.

Footnote: I work for a major Non-Profit company and had thought about selling my fleet of vehicles and use a contract with Hertz, as a result, I have reported this abuse to the corporation and will never use hertz again.

Norman
Everett, Washington
Andorra