Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental - Staff Ethics. #404521

Complaint / Review
Enterprise Car Rental
Staff Ethics

Issues you have to understand:

Should you request the "cheapest" price on the rental, they'll provide you with the things they have accessible, not what's "cheapest". They probably wont let you know they've "no small" vehicles, they will simply place you in anything and ask you for the larger price. Additional reliable auto rental businesses don't do that.

Clients who make a booking online are handled differently from walk in clients. Walk ins are billed more $ than Web pricing, and also the supervisor believed to me, in an area high in people, "We handle our Web clients differently simply because they move online and make a booking rather than strolling in. This is exactly why they obtain a greater price."

The price you observe on the web isn't the price you receive whenever you appear.

Make sure they request you if you like to create your deal "money or credit". They wont request, they will simply get it done - one is placing an additional $100 maintain; another is getting it from the consideration. Then they provide you with the $100 cash-back they required from your own consideration - should you were a great child and operated during their vehicle.

Do Not attempt to smoking or consume etc. Within their vehicles, and absolutely do not consider your support puppy or dog everywhere within their vehicle. When they discover proof you have accomplished thus, it's 0 more

If you've insurance, do not use theirs, and don't allow the sales agents set the guilt-trip on you about lacking their insurance. They truly are self-insured anyhow, making a distinction if something happens towards the vehicle during your ownership.

When you have an issue, do not expect sympathy or concern from their website. Their sales agents are usually correct - atleast ONLY AT THAT area. They'll keep saying theyare sorry but may put in a small sarcasm and hang-up giggling.

I don't believe I Have ever endured this kind of bad encounter with such youthful, dishonest children operating the table as of this area.


Offender: Enterprise Car Rental

Country: USA   State: Indiana   City: Indianapolis

Category: Cars & Transport

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