NWA dropped my kids baggage in Detroit and despite discovering it,
Didn't provide it in a reasonable fashion. Regardless of recurring telephone
Calls to customer support supplying all of the required info
And guarantees the carrier could be shipped quickly, she's
Not been approached about shipping that was designed to occour
Today. The luggage has perishables which these were informed.
NWA team would be the many inexperienced in the world. NWA client
Support is ridiculous. Airlines ought to be held responsible for such
Gross neglect and really should have to spend stiff fines.
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