I visited this dealership to purchase a used Mazda 6. They wouldn't accomodate my needs, so I went to Enterprise Used Cars and purchased a 2008 Sebring. I then received a call from Hiley asking me to return, that they would indeed sell it for the price I wanted. I had a 7 day out with Enterprise, so I went, drove the car, and filled out the paperwork.
They called to say I was approved. When I returned, I'd already returned the Sebring to Enterprise and had to get a ride to several places to end up there. They had sold the car that was the basis of my application. They told me that they couldn't finance me after all since I'd bought the other car. So I was carless. I wouldn't find out until later that Hiley had not submitted me to one single program for people with a past bankruptcy. They had, however, sent my information to about 30 different sources, none of which would approve me based on the information that I VERY CLEARLY TOLD THEM multiple times.
I went back to Enterprise, but my beacon score had been lowered from the already bad 480 to 380 courtesy of Hiley Mazda and the banks hitting it some 50 times at 2 points each. The company that HAD approved me, declined to re-offer me a loan, even with $3500 down.
After a lot of work by the people at Enterprise, which I highly recommend, (Seth in Arlington is amazing), they not only got me financed at a better rate, but threw in a year of towing and rental and extended my warranty by 48,000. These inclusions dropped my car insurance from $235 mo to $94 a month, which was HUGE!!!
Bottom line: The sales team at Hiley 1) Aren't that smart 2) Bait and switched me 3) Lied 4) Murdered my credit rating. Try elsewhere. I was lucky at Enterprise, maybe, or maybe they were just normal and Hiley sucks.
Love my new Sebring. Great car. Great deal. Happy. Will NEVER recommend Hiley Mazda. Nope.
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