Usacomplaints.com » Cars & Transport » Complaint / Review: Sterling Auto Body - Over Billed. #396816

Complaint / Review
Sterling Auto Body
Over Billed

I got my vehicle to Sterling Auto-Body on 7/28/08/ and got a within the quantity of $2,086.23 for that harm of the incident plus some extra harm that occurred beforehand. I previously had gotten a quotation from my insurance provider within the quantity of $2,236.94 for fixing simply the harm of the incident. To sum up Sterling’s estimate was for performing more work with less cash. We also got another estimate from Auto-Renew for that same products as Sterling as well as their estimate was $2,246.57 and so I didn't believe I had been being attracted in having a low cost simply to ask them to enhance the cost later.

I slipped the vehicle down for fix in the evening fall off on Friday night 8/4/08 and not being able to speak to anyone I left the quote from Sterling and checks from the insurance company in the amount of $1003.44 and 233.50 believing I would pay the difference when I picked the vehicle up.

On Wednesday afternoon 8/6/08 Denise my service adviser called and said they found additional damage and would be calling the insurance company to get extra money. That's after I was informed that Sterling wouldn't be utilizing their quote of $2,086.23 but rather they'd be utilizing the insurance company’s quote of 2,236.94 and just do the job the insurance provider had incorporated and never the extra are within their estimate. To sum up performing less work with more income.

In Denise’s own phrases “they toss their (Sterling’s) estimate out and make use of the insurance company’s”. I expected her to describe why they managed this way and he or she stated that’s simply the way in which it's. Had they explained that before I really could have stored the insurance inspections and taken care of the extra function myself after which document using the insurance provider by myself after I acquired the vehicle. Obviously Sterling didn't get it done this way simply because they needed more income for less work.

I asked what they'd completed about the vehicle to date and Denise stated they'd previously taken it aside. I informed her I wanted we'd spoken before they required the vehicle aside which we'd have to speak after I arrived at select the vehicle up.

After I went to obtain the vehicle I'd a 45 minute dialogue using the supervisor and Denise concerning the scenario and may not arrived at a bargain. That's why I'm arguing the cost.

The math uses such as this

Sterling’s estimate $2,086.23

Less amount paid by insurance provider $1,003.44

Less amount paid by insurance provider $233.50

To get a sub-total owed of $849.29

Less a head-light that used to do not need changed $158.00

New overall owed 691.29

Quantity paid by me $1,462.68

Quantity arguing (owed in my experience) $771.39


Offender: Sterling Auto Body

Country: USA   State: Arizona   City: Peoria

Category: Cars & Transport

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