The 30th of July, and again the 1st of August, I placed 2 orders for the advertised HR1 units. Ray Benefield was so helpful during the order process. The delivery time was estimated to be 3 to 4 weeks.
I kept calling after the 4 weeks, and was always promised delivery in "a week to 10 days." I kept calling, and kept getting the same lie. Even after Hurricane Ike, when they reopened to keep selling what they never deliver, I was again promised delivery in "a week to 10 days."
Now Dec. 1st there is never a person that will answer any phone number you call. Just non-replys to left messages. I have tried to get a person to take my cancellation. But none answers any call.
If there is to be a class action lawsuit against Hydroreactors, include me.
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