Usacomplaints.com » Cars & Transport » Complaint / Review: Just Brakes - Mechanics, lied, misleading, horrible customer service. #375654

Complaint / Review
Just Brakes
Mechanics, lied, misleading, horrible customer service

Do not go to just brakes!!! Just Brakes is the worst mechanic experience I have ever had. I went in for a routine $99 brake replacement and was called four hours later with a $700 estimate for the repairs that "must" be done asap. When I told the manager I wanted a second opinion and would not pay anything more than the agreed $99 he went into a tyraid about how I'm wasting my time and my car is an accident wating to happen along with multiple verbal insults. Upon leaving my vehicle noticably drove MUCH worse than when I brought it in and brake squeeking was still evident. I took my vehicle to another mechanic for inspection and he told me that some minor repairs may be required soon but not asap and not nearly to the tune of $700; and while inspecting my brakes noticed that they were not properly fitted and tightened and were in fact partially warped from over tightening "probably on purpose" to quote the other mechanic because only an amature would have installed brakes so grossly wrong. They are a prime example of what is wrong with this industry and why they have such a negative public persona. It was the most horrible customer service, parts service, and consumer experience I've ever had all rapped in one, thanks for nothing Just Brakes!!!


Offender: Just Brakes

Country: USA   State: Nevada   City: Las Vegas
Address: 5610 Charleston Blvd
Phone: 7024529988

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google