Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental - Recieved a ticket for stolen tags!. #370714

Complaint / Review
Enterprise Car Rental
Recieved a ticket for stolen tags!

To Whom It Might Matter,

On October 17, my partner and that I hired an automobile in the Business @ 614 Cobb Parkway South. Once departing the ton using the hired automobile I proceeded with my ideas of losing sight of city. We didn’t actually create it out-of Metro Atlanta-Area before I had been stopped by Dekalb County Authorities. Once Dekalb County ripped me over my permit and enrollment was requested for. And so I offered the official my permit, rental enrollment, and my insurance card, which he did not request. Next, once the official delivered towards the automobile, we were informed to place my fingers where I will view them. Actually it had been pouring all day long Oct 17, and that I also had A - 20 month-old child within the vehicle losing sight of city with me in my own treatment aswell. I requested the official, “Well, what's the problem” and he responded, "The labels with this car is authorized to some 2008 Chevrolet Malibu." I had been pushed a 2008 Nissan Altima. The official subsequently mentioned "The labels with this car is actually looking such as the labels are taken and do not fit in with this vehicle." Therefore after being ashamed and embarrassed I obtained a quotation summons to surface in court. The only real cause I'm I'm not in prison or visited prison is basically because I'd the authorized paper-work from business using the automobile being hired from their store on that evening. After talking with Sara Lloyd (Assistant Supervisor) I had been informed to come back the automobile towards the airport area about the different aspect of city. When I reached the airport area, I subsequently needed to delay one hour to become positioned into another rental automobile (Nissan Maxima) that was simply being delivered and never actually clear. At that time I had been therefore discouraged that I simply got the objectionable vehicle. After which makes it in city I visited return the rental automobile and that I was nevertheless billed a deposit of $250.00. Nevertheless, the automobile deposit of $250.00 was repaid in my experience, but think about this solution? Today I've to skip each day of function to go to judge, three times before Christmas. So below it's December 4 and that I have not obtained a call-back concerning the solution and managing this case. I'd to create an attempt to discover about that solution as well as discovered it's necessary that I come in court. Therefore after obtaining the run-around I eventually reach talk to Jason Daluca (Local Rental Supervisor) and he says, "Well, this may be the first I'm reading about this and that I will need to consider this. He also mentioned, “I likewise ripped up your agreement as well as your title isn't shown being an extra driver." At this time I'm just starting to become livid and sensation like Ok Alright Ok!!! While getting the automobile my identification was getting along with a backup was created since I had been one more driver. Consequently, my issue IS JUST WHY MIGHT BUSINESS REQUIRE A COPY OF MY DRIVERS LICENSE EASILY WASN'T ONE MORE DRIVER??? I didnot create the concerns my spouse did. Today, I am still waiting on a solution in the company about who's likely to need to be with me at courtroom Dec. 22???

To conclude, I'd like for this quotation to become looked after or somebody being with me in courtroom on November 22 @ 2:00 P.M. I'm also planning for a journey for December 26 thru December 1 to Houston, Texas for that vacation and want to carry on to make use of Business as my rental car business. Ultimately all I'm seeking is the fact that somebody helps me in managing this quotation and feasible compensation for my forthcoming journey. I believe I've been really individual with this specific issue considering it's been THREE MONTHS since this event has happened without any reaction from everyone in your organization…


Offender: Enterprise Car Rental

Country: USA
Site:

Category: Cars & Transport

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