I hired an automobile on August 22 at 8:30am in the above area. Our daily price based on the agreement was 169.89 plus tax along with a $200.00 deposit which may be attributed back again to my charge card upon the return of the automobile. The automobile was delivered per the agreement on a single trip to the Flint, MI area on Bristol Road at 11:36pm.
After reviwing costs to my charge card I came across that Hertz billed me $923.94. I quickly approached the place in SC where the vehicle was hired and talked to some boss from the title of Jessica (unsure concerning the name-but can get established). She was excessively rude and described that people were billed for 3 times of rental. I discussed that people decreased the vehicle off the exact same day and just hired the vehicle for one day. She contended with me and mentioned that people didn't fall the vehicle down or we'dnot have now been billed for that extra times. Sherefused to analyze or help me. She put me on-hold and returned about the point to inform she approached the place we decreased the vehicle down plus they established the vehicle wasn't fallen off until Friday that was false. I subsequently approached the place where we decreased the vehicle down plus they established we did infact return the automobile exactly the same trip to 11:36pm. They supplied me having a payment contact range at Hertz to call-in the day. I've today ripped my recipt to locate not just were we over-charged for extra times but an update cost along with other misc costs that I've yet to obtain a solution on. I'm dusgusted using the insufficient customer support and certainly will never make use of this organization again. The charge card is connected straight to my own bank account, if my account is overdrawn as a result of this I'll anticipate Hertz to believe complete liability for this mistake and protect any facility charges. I can't think Hertz gets away with this particular. This really is just my 1st criticism I intend on getting this so far as I will.
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