We did receive our scooter within 14 days from the date of purchase. It was crated and in good condition, with the exception of one small part that was cracked. Then 3 days later, the speedometer cable broke.
We contacted Scooternitro by phone and tech support was very helpful. They stated that they would order the parts immediately and it could take 2 weeks to arrive.
That was 10 weeks ago. We have tried contacting them daily for the past 6 weeks by e-mail and by phone. E-mails are not responded to and the phone message system is now full. No contact by anyone and still no parts.
It is amazing that we received a scooter at all. But with this said, the bike itself has ridden well and I'm getting about 90 mpg.
So, did they go out of business??? I wonder, since all the negative comments I've read about this company have occured since August, the exact same time I ordered mine. Isn't that always the way?
Bonnie
Oak Creek, Wisconsin
U.S.A.
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