I am 19 years old and I have just had the best experience of my life thanks to Destination movers. We were moving from Mount Rainier MD to Tucson AZ. And it all took 6 months for the move WOW that's so fast! We were being evicted from our apartment which is awesome because I was out of a job due to a great shoulder injury from Target. Whats even better is they gave us only 2 days to be out wow isn't that nice. So strapped for money and almost out of time we had no choice but to go with whatever the lowest price was.
This company was just awesome they estimated my boyfriend and I a quote of $1000.03 which we were stupid enough not to refuse. They told us they were going to be at the apartment for pick up between the hours of noon and four. They never showed up but that's okay because they were stuck in traffic. So out of time we had to go get on a awesome smelly greyhound for 2 days to go to Michigan to catch a train we rode for 3 days through Texas. To make matters even better we get a phone call around midnight from them saying they couldn't get into our apartment. But we told them exactly where the key was so they just must have gotten confused. We called them the very next day to find out if they ever got in to the apartment they said yes and that they were waiting for us to tell them when to deliver. We never got a contract from them in the beginning but that's alright because they said it was going to be okay and that the estimate we got was the contract. We had asked them how we were suppose to get our money to them because it was super important that we did that right away we were told to just keep it until delivery AWWW how nice of them. We had also asked them about where they were going to put our stuff until delivery they told us they had storage for a great price of $100 a month and that there giving us one month free. Its awesome that they never told us we had to pay month to month or there would be late fees geese i wanted to give them more money that i didn't have.
After my boyfriend worked reaaaallllyyy hard to scrounge up $1300.00 we called them on September 29th to set up delivery, we wanted to make sure that $1300 was all we had to give them and they told us no it was $1500 i told them thank you for racking up my price but i don't think we could afford that they basically told us TO BAD but it really wasn't because we were just FULL of money that we just wanted to spend on them. They asked us oh so nicely to send them $750 to be placed on the delivery list and that they should send it out within a week. THAT'S SO AWESOME!!! A week passed and i didn't get my stuff but again its okay because there was "truck problems" and it was going to take another week. Oh how i enjoy being lied to and manipulated for 3 weeks straight. Its great not knowing where your stuff is and when it will be here and if they even have it at all makes it more frustrating and stuff. Finally we get an e-mail from our pal max, and he says that we need to get a hold of the driver because he was trying to get a hold of us and he may have put our stuff back into storage YAY!!! Get this the driver didn't have our number silly me i only gave it to them 3 times. So after calling the driver and being told it wasn't his problem anymore we gave max a call who told us he would make it all better and call the driver himself. After being hung up and how i love being put on hold for 20 Min's we just left him alone thinking maybe he was just really busy.
Later that night my mother calls the driver and somehow gets him to deliver the next day I don't know how she does it. They deliver the next day at a great time and they seemed to be better then the destination movers people. I love the part where I'm missing half my items got a couple of other peoples items and was forced to pay them the rest of my money or they would drive away with my stuff. The items include nothing too important to us
Computer
Tv
Phone
Comcast cable box
Shoes
Books
Dresser
Can opener
Coffee maker
1 chair
1 mattress
1 love seat
Not to mention some sheets / blankets we used for packing.
I just loved how great care they took on my stuff my boxes look way cooler smashed then they did square.
But its okay because we can afford on a Target salary to replace those things pay my parents and his parents back and have food and cloths oh and cant forget those awesome bills i now have to pay to comcast. Things were just the greatest and now i cant seem to get them to give me back my money let alone get anyone to help me. The BBB has been so cool to they closed my case after Destination movers didn't reply back to them.
Listen please do not get fooled by these people like i did and if you already have that sucks ass and i know how you feel. There really isn't anything we can due except try to sue / report them but good luck you will have to get a lawyer in Florida if your plan is to sue. This company was actually licensed under a different company in 2003 and last year signed up under destination movers for doing what they are doing now. These people will get theres someday because Karma is a Bitch!
Please e-mail me if you have any questions.
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