Usacomplaints.com » Cars & Transport » Complaint / Review: Suzuki - Bad service. #358290

Complaint / Review
Suzuki
Bad service

I purchased a new 2007 Suzuki GZ 250 in Griffin, Georgia on June 20. It had 3 miles on it when it was delivered to me the next day. I immediately had a problem with it. It would jerk or sputter in 5th gear especially when it needed more power. I thought it was because it was new and was a 2007 and had sat for a long time. It never improved so I took it back to the dealership in Griffin with just over 340 miles on it on July 3rd. It sat there until July 12th with no repair and none expected until the following Thursday (they claimed they couldn't get it on the rack until then) so I took it from Griffin and took it to a dealership in Fayetteville, Georgia. The service manager told me to just ride it until it was time for the 600 mile service. I took it back to Fayetteville on July 19th and now it's September 14 and my bike still remains there. It's getting close to two months with my new bike sitting in the shop! Georgia doesn't have a Lemon Law that applies to motorcycles to protect us against this so we are at the mercy of the dealers. I've been in contact with Suzuki customer service in California more than once. Fayetteville can't seem to get a part I'm being told. This has been so frustrating. Is this normal customer service for new Suzuki owners? I feel I have made a horrible mistake buying a Suzuki product right now. I hope no one has to experience this.


Offender: Suzuki

Country: USA

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google