Usacomplaints.com » Cars & Transport » Complaint / Review: Firestone - Credit First Slapped late charges on account one right after anothe. #344381

Complaint / Review
Firestone
Credit First Slapped late charges on account one right after anothe

We open a Firestone Charge account back in May and made a small purchase.

When we received the card I went on the internet to activate. They say that I set the account up for electronic notification only which I do not remember doing so. Whether I did or not I never received any notification from them. I had completely forgot about the bill becuase we were in the middle of a wedding for our grandaughter. Finally after three months and $45.00 in late charges been added to my account they finally notified me. I paid the total bill at once. I tried contacting them to explain the situation and ask the the late fees be waved but they did not want to hear it
To this date I have never received an email from them
I would never deal with this company again


Offender: Firestone

Country: USA   State: Ohio   City: Cleveland
Address: P/O/Box 81315
Phone: 8003213950

Category: Cars & Transport

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