They refuse to acknowledge our original contract oder #341042-VS for the total amount of $1075 and a COD of $900 with a $175 deposit. The Carrier is asking for a COD of $1100 because they state that they have a contract with the broker for $1100. We have called All American many times and their excuse was no contract with a COD of $900 exist and that the person processing the contract was terminated.
The company telling me they are not liable for any charges there after and that it's between me and the carrier. They have denied all claims. The carrier they found were terrible, they had no sense of time and respect for their customers. The carriers would tell me its coming on thursday, but then delayed it till Saturday. Which I complained and they said it would be in by friday late afternoon. It turned out they didn't show up till 11pm.
Resolution Sought: I want All American Transport to refund me the $200 I had to pay extra to the carrier. My contract is between the All American Transport at that time and is not with the carrier. Whatever business they have with the carrier is their problem.
Date Problem Started: 08/21
Date of Transaction: 07/15
Amount in Dispute: $200.00
Invoice Number: 341042-VS
I WOULD NEVER USE THIS COMPANY OR ANY OF THEIR ASSOCIATES. Beware of false adds!!!
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