I took my vehicle over to Hemet Auto Glass in an attempt to have the two front windows re-tinted due to window replacement. I had previously had my windows tinted so it was very important to me that the tint matched the existing window tint. The first question that I asked was just that..."Can you match the tint that I have on my rear windows?" The answer was yes so I proceeded forward with the job. I picked my vehicle up after the shop had closed due to my work schedule.
When I arrived I was met by a vehicle which was full of smuged windows of which looked like they had thrown a few gallons of liquid in the interior. The front windshield was full of water streaks of which I could barely see out of. The clincher was the fact that Hemet Auto Glass used a metalic tint to match up to my existing windows which were tinted with non-metalic tint. For any of you who don't know the difference between the two... The metallic tint gives the window a mirror-like finish. So in the end I had all of the rear windows which were black and the front windows which were now completely different.
I returned to Hemet Auto Glass the next morning and explained my dissatifaction. I was told that I this was the only tint that they had and that they could not re-do the job. There was no attempt from the shop's Manager to fix the job. This response surprised me because this is a business that has been around for nineteen years.
Finally, I realized that I was going to get nowhere. I would rather have no tint on my vehicle than what Hemet Auto Glass had installed so I asked that they remove the tint that they had installled. They did remove the tint but in the meantime they put a deep scratch in the brand new window on the passenger side. I have to say that this is one of the most unprofessional experiences that I have ever had at a business. Please do yourself a favor and do not subject yourself to doing business with Hemet Auto Glass.
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