Usacomplaints.com » Cars & Transport » Complaint / Review: Meineke - Botched The Job, Cost $7,000 To Repai. #330135

Complaint / Review
Meineke
Botched The Job, Cost $7,000 To Repai

$8,000 timing belt alternative?! Read on.

Required my spouseis Infinity QX4 set for a water pump (first physical failure *ever*) at the conclusion of March. They recommended changing the timing gear and turn seal (s) in the same period. I decided. 2,000 kilometers later (July 5) my spouse calls me in the different aspect of the area informing me there is a terrible sound. I-drive around and originally discover one gear is down, nevertheless when I visit draw it off I discover the lower lever is failing and free. Even worse the bolt keeping it on was just hand tight. I had been ready to get rid of it with no resources and ripped the lever down, went the vehicle 1 stop house. After I looked over the pulley I came across the important thing was sheered down within the pulley keyway, half the important thing was within the turn and half was within the lever, and also the inner bore of the pulley had an obvious blend.

I quickly called the store and spoke to Craig, the supervisor. He insisted that their function had nothing related to it, "I'am a professional technician with 32-year expertise and that I understand it'd not need survived 2,000 miles". I expected him 'what do you consider?', his response was he 'had clients in his store and did not have time for you to discuss it'.

I called 2 Nissan retailers and explained the situation, the very first in Blue Springs ceased me in mid-sentence to request "perhaps you have had the time gear changed recently". After I told him 2,000 kilometers previously, he stated that or even reinstalled properly the lever works free, it might have a several thousand kilometers to occur, but he is observed it in his store.

I'd it towed to my local Nissan dealership (0.8 kilometers in the Meineke shop) and on Friday the 7th they named me to express the harm was worse. Actually the crankshaft was broken and also the only remedy was an upgraded short-block... $7,000 installed. I inquired when the current time belt alternative was the trigger, they stated 'there is nothing else to think about but that'.

Since smiley Barry (really really belligerent) was questioning any obligation I named the organization workplace. These were much more ineffective, but I truly was not wanting a great deal, the owner read from the software and so I requested to get a boss and she declined. I expected to get a 'official escallation of the call', she stopped, set me on-hold, and returned to express her boss wouldn't consider the call.in a last-ditch attempt to obtain anything I requested for that contact data for that local representative responsible for Kansas City city. That demand was declined aswell. Although closing the phone call I informed the owner "Please get this to not within the document you deliver towards the local supervisor, I'd like them to contact me on my cellphone, would you understand why coaching?" She responded "yes I actually do". It is 14 days later, and undoubtedly no-call.

I've since spoken to grinning Craig again, he explained to possess it towed around and he'd take a look at it. I told him the vehicle is 8/10is of the distance away at McCarthy Nissan and he is going around and appear at it. "Iam too busy to depart the store and do this, I'll contain it towed over here foryou". I've not yet obtained that provide, do I truly need a belligerent store supervisor to possess use of my vehicle without adult guidance? I am not too confident I do. I truly wouldn't trust them to displace the motor, they cannot actually change the lever.

Therefore, I settled Meineke $800 to displace the waterpump, timing gear and seals, and because of that work being horrible I've another $7,000 to spend to repair the collateral damage. Small-claims reduce in Iowa is $4,000 to ensure that path is inadequate.

Our guide today, don't allow ANY Meineke do SOMETHING for your vehicle.


Offender: Meineke

Country: USA   State: Kansas   City: Olathe
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google