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Usacomplaints.com » Cars & Transport » Complaint / Review: Fidelity Warranty Services, Inc. and Courtesy Insurance Companies - Coverage Changed Three Times and Appeal Process Refused. #326187

Complaint / Review
Fidelity Warranty Services, Inc. and Courtesy Insurance Companies
Coverage Changed Three Times and Appeal Process Refused

I took the vehicle in for some work that needed to be done, Fidelity Warranty Service was to cover the work first they said it was not covered then they said that it was, then they said it wasn't. They refuse to provide denial process and appeal process and when I filed a complaint with the Florida Department of Insurance they refuse to talk to me and give me details. Dealer is even concerned that they will not pay for the work as detailed, because they keep changing their story.



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