Was threaten with first call they are not responsible for storage fees of auto past 2 days. It took from Tuesday to Friday to contact Direct insurance. Then they said the liability was part mine and would not pay for a rental but we could get one and they would reimburse us $21.99 a day. If their driver was at fault. Their driver was cited for failure to yield right of way on Police accident report on 4 lane Highway Duh. My sons car was totaled by Chenoa A McGendon of Chattanooga. She ended upside down in the road, all shook up over her stupidly. My son just avoided being killed by breaking and not getting T-boned in the side.
Now after two weeks of delays stonewalling and Lies Direct came in with an offer of $803.43 for a car with a book value of $4500 with a full matinee Record. They listed the lowest book value then proceeded to list prior damage to car such as a 3 inch scrape on rear hatch back and some light fading to the roof, driver seat worn, And refused to pay for all storage fees.
Total Loss Breakdown:
Original Base Value: $1850.00
Prior Damage: $-1070.36
Taxes: (TN Loss 9.25% Tax) $72.12
Title Fee: $50.00
Mitigation: (Storage) -$98.33
Total Loss Offer: $803.43
If you are involved with Direct Auto Insurance get a Layer first day do not wait they are smooth talking Intimidating liars. And when you no longer believe their lies they strong arm and further Intimidate you. I believe The people working for Direct would beat their grandmother unconscious with a Stick for a dime and laugh about how she pleaded for mercy..
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