I notice my car in need of tires therefore I decided to take my car to Carroll's. The reason why I took it there to begin with is because it was the closest place from my location.
Once I arrived there they greeted me as a normal customer. I asked for 4 new tires to be installed which totaled in the amount of 220.00. I gave the man at the front desk, (tattooed up to his neck with sleep deprivation for about a week) the keys.
After this took place, my car was taken to the back to "GET WORK DONE" yeah get work done alright. As in, stealing my change in my car at least 6 dollars worth and some. Talk about sticky fingers. When I complained, they refunded me 1 whole dallor. WOW!!!
When the tires where removed they came to tell me that my car was misaligned and needed to be aligned ASAP. I've owned this car for a few years now and had it aligned once before, when it really needed it.
This car was driving great before I brought it in. But for some "MYSTERIOUS" reason when I left the shop it pulled to the right. Talk about coinsidence. I returned to the shop and told them that my car was pulling.
Then they took it to the back and "FIXED" it. When I left again the car now pulled to the left. I decided to go back one last time and within 5 min. Of this the mechanic had left. But get this, as I was pulling out of the parking lot the mechanic that went home was in the back "kicking it" with the other crew members. Talk about deceiving, conniving and thieves at Carroll's.
Out of all this my car is now really messed up and needs to be fixed. This shop should be investigated and reported to the B.B. B which is my next step. Caution - do not trust them
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