I purchased a VW Passat 2006 2.0T from Major World of LIC, on 10/07. I financed the car through Capitol One. I traded in my 95' Nissan Maxima and was able to drive home the same day. Well while driving home my "Check engine light" came on. So I stopped at gas station and found out there was not a drop of oil in the car. I must say I got reimbursed for the oil.
I had the car for about 30 days when major problems started happening. First thing I noticed was the engine was starting to rattle like the whole engine was loose. So I took the car back to Major world and they supposedly fixed it. (Not) So I drove the car home once again. While driving home from the previous repair I noticed that every time I hit a bump it was flat and hard, I really thought I was going to break the car. Well I called back to Major world to inform them of the problem and they said bring car in again. I knew the struts were going. So when I came In this next time, which they recommended come in early. I was there at 8:00 am. Left my car with them all day (8-5), when I got back to pick up my car I got the run around and noone supposedly knew where or anything about my car. I had to eventually raise my voice and demand the supervisor, in which I was directed to Pete. Pete told me that they had ordered the wrong struts for my car, and then he began explaining well its not his fault leave the car here or just take it with you. I began explaining that I've been here since 8:00am. So he put struts from another car and told me these should get me home until they get the right struts. To this day I still haven't gotten the new struts but alot more things were wrong with my car and they seem to be brushing me under the table still to this day. My turbo recirculation valve was cracked I had to get it fixed be cause they said it would cost to much to fix. I took my car to an authorized VW dealer and had a 99 point inspection, and found out that major repairs are needed on a 49k car. Well I have an Airbag fault light on as I speak and noone seems to get me to the right people and when I go in for repairs I'm constantly hit with " We couldn't find anything wrong with car. And they continuously tell me this at the end of the day. I need my car running right and reimbursements.
0 comments