Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise rent a car - Attaching my name to another s reservation and submitting the unpaid charges to a collection agency. #296126

Complaint / Review
Enterprise rent a car
Attaching my name to another's reservation and submitting the unpaid charges to a collection agency

I'd been quite a long time client of Enterprise Rentacar in Franklin, TN. Oneday I began getting calls out of this nearby rental workplace in addition to the organization office of Enterprise Rentacar. The main reason being that somehow my title have been mounted on someone elseis vehicle rental contract and today these were arriving after me for $520.74.

I kept calling the neighborhood workplace and also have created many excursions towards the 1207 Lakeview Drive, Franklin, Tennessee workplace and was informed they had actually created this mistake and would correct it. I thought them-and continued my approach. Nevertheless, I still held getting telephone calls out of this nearby workplace in addition to the organization workplace when it comes to this mix up. Again, I transpired for this Franklin, Tennessee rental workplace and was informed again they had fixed this issue. I had been also guaranteed that I'd obtain a real notice from Enterprise Rentacar this issue have been solved. I never obtained this type of notice and these calls have extended on for nearly annually today.

Earlier this March I obtained an assortment notice from the Selection Company out-of Illinois and guess who's turning up whilst the Lender? You thought it. Enterprise Rentacar! Once more this problem isn't solved and my title continues to be displaying under that individualis rental contract and today they're arriving after me for that $520.74 that somebody else owes. Plus, this really is displaying on my credit history aswell. I've gone back again to this nearby office in Franklin, Tennessee and spoke using the supervisor, Maryann, who's a complete fool along side Andrew, Bill, Lisa, and everyone that has assured me during the last year they created this error BUT STILL HAVEN'T fixed it! Incredible!

This problem is completely absurd and displaying an adverse on my credit history after I AM NOT the one who closed this rental contract plus they have me confused with another person. Hence, NO BODY from Enterprise Rentacar is going to do something to assist me regarding this case. Additionally, the Selection Company won't support me both... I'm currently employing A Lawyer and wishing to obtain a nearby tv station to accomplish a study of Enterprise Rentacar! I've never in my own life observed a business that created an error as this after which moves "Oh well, sorry for that error however, youare likely to need to repair it yourself."

I'll never conduct business with Enterprise Rentacar again! I had been an excellent and faithful client together for more than 6 years as well as for them to deal with me in this way is INSANE and ridiculous!


Offender: Enterprise rent a car

Country: USA   State: Tennessee   City: Franklin
Site:

Category: Cars & Transport

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