Usacomplaints.com » Cars & Transport » Complaint / Review: Chase Auto Finance - False charges for car wear and tear after lease turn in. #293233

Complaint / Review
Chase Auto Finance
False charges for car "wear and tear" after lease turn in

In January I switched in that which was my next rented Vehicle Grand Cherokee and my sixth rented vehicle. The brand new vehicle I rented is just a Ford. And so the Truck was switched to the neighborhood Truck dealer to be delivered back to Chase Auto-Finance.

First issue I'd with PURSUIT AUTO-FINANCE was that it got them over per month to locate my vehicle. I kept receiving calls from their store stating that I'd not switched it in which I'd proceed to obtain billed for this! Incidentally, I'd completed paying down the rent and hadnot had the vehicle because the evening I rented my new one (Feb. 14 2008). They ultimately followed it along (Lord understands how or why it had been this type of issue) on March 27.

Subsequently inside a couple of days of these locating the automobile I obtained the notice (dted March 28) informing me what I owed for that "deterioration" on my automobile. I would like to simply state, I nearly dropped around! This involved that which was referred to as the "Temperament Charge" ($300.00) and also the listing of problems. I had been well-aware in the agreement of the personality charge, but I also was conscious that there's a $1500.00 deductable for this so-called "deterioration".

Yes, my Truck had a little reduction about the back terrace doorway and that I think another reduction about the back-door driver-side. And, I actually do realize that it'd a color scrape about the rear fender. (which quickly could be buffed down). It'd several scores round the door handle from constant use and that I actually I can not think about other things. But, on the basis of the itemized listing I obtained... I switched in that which was equivalant to Redd Foxxis crap vehicle

This checklist included a cost for actually every portion of my vehicle

Front Bumper Cover scratched...$160.00

Entrance Cover Reduction...$256.00

Quit Door Entrance Blemishes multiple...$ 45.00

Quit Door Back Scratched...$228.00

Quit Quarter-Panel Scratched...$212.00

Rear Bumper Cover Reduction...$236.00

Back Decklid Reduction...$244.00

Right Door Entrance Blemishes Numerous...$ 45.00

Right Door Entrance Grazed...$ 20.00

Right Door Back Scratched...$208.00

Fender Rusty...$162.00

Right Quarter-Panel Blemishes Numerous $ 45.00

Right Quarter-Panel Grazed...$ 20.00

This totals...$1881.00!!

Are they kidding me! Take a look at these fix expenses! Billed $212.00 for scores... Which werenot there no less! Observe that there'snot an area on my vehicle that does not possess a cost mounted on it. If my car was for the reason that poor a, I'd took it for repairs BEFORE switching it in. I'm the only real driver of the vehicle. I actually donot have a spouse, I actually donot have children. Just how much harm may one little lady do???

What I find most fascinating however, is the fact that the expense review the $1500.00 "deterioration" deductible sufficient to create my charge-up to nearly $800.00. A pleasant amount of change for Pursuit.

I called the 800-number and talked to some lady who had been allegedly a "Boss" attempting to clarify that I understood the costs were incorrect which I needed them to become modified. She was really, very REALLY rude... Actually increasing her speech to me and at-one stage would hang-up on me. She explained when used to donot have pictures and/or every other type of evidence then there is nothing that I really could do. From the way THE ONLY REAL period she was not attempting to shout over me was after I mentioned the costs being within the deductible and just how handy it was for Pursuit to assess in this method. Then... There is dead stop. HMMMMM.

Therefore, generally I'm attached from the equivlent of only under two more regular rent obligations on the vehicle I no further have.

Incidentally, I ought to note that after I requested in Jan in regards to a rent buy out price, these were likely to demand me $21,000.00 on the vehicle that I already-owned for five decades, had settled $25,000.00 on currently which had a guide value of a maximum of $16,000.00

This type of person out-right criminals!!! Don't lease together... actually!


Offender: Chase Auto Finance

Country: USA   State: Texas   City: Ft. Worth

Category: Cars & Transport

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