Usacomplaints.com » Cars & Transport » Complaint / Review: American Family Insurance - Rip Off Las Vegas. Doesn t Pay Medical Bills W/med Pay, Items Go To Collections! Liars, rude, disrespectful, Regina Tashjian rudest claims adjuster ever Las vegas. #279678

Complaint / Review
American Family Insurance
Rip Off Las Vegas. Doesn't Pay Medical Bills W/med Pay, Items Go To Collections! Liars, rude, disrespectful, Regina Tashjian rudest claims adjuster ever Las vegas

Involved in accident 12/06. Rear ended at stop light by other car. Was in mother in laws car at the time. She has american family (problem 1)

American family policy has 10,000 dollars of med pay. Retained lawyer in feb/mar 07 for accident as at fault drivers insurance did not feel the need to fix my car, stating i backed into their clients car (rriiighhtt)

Lawyer sent paperwork to american family and calims rep Regina Tashjian with all papers and names/addresses of all persons seen by me in reguard to the accident. This happened in march 07. All bills were to be paid by american family on med pay.

So if they recieved all the info, i have proof the items were sent and american family notified, why two bills, one for 34 dollars for x-rays, and one for 300 dollars for the ER, were never paid?

The case was settled in january only then did these idiots realize the outstanding bills and pay them. Well guess what? They went to collections in APRIL!!! These dumba*es were notified by the collection agencies too. Seeing as i gave the original creditor my lawyers info, american family info, at fault drivers info... Yet the crap still isnt paid?

I call Regina Tashjian about this and i get some stupid question "were you involved in the accident?" no dumba*, im calling for pure joy...

I tell her ahhh duh??!!! And explain the issue. She says she never got the paperwork. BS it was sent 10 times at least. So i fax the paperwork, and only after that did the bills get paid. I was told i was a liar, my lawyer was a liar, and that if i had a problem with her, i could turn her into the department of insurance. So i did:)

After complaining with rejina's boss sandy, i realized these people are useless. They keep no record, they dont do their jobs, and customer service is non-existant. I sure as hell would never have them as my insurance company. And considering the accident wasnt even close to my fault, the treatment i recieved is ubsurd.

I now have to fight with the credit bureaus to get the mark taken off, by proving it was the responsibility of american family to pay the bills on time not me. Prove i had a lawyer at the time. Send letters to the collection agencies (who have been surprisingly understanding) and try and get this all straigtened out.

Does anyone know exactly what i should do to fix this stuff on my credit report?

Just wanted to share my experiences. I will update if i have to sue them to remove the marks, or ifi hear back from the dept of insurance

Wendy
las vegas, Nevada
U.S.A.


Offender: American Family Insurance

Country: USA   State: Nevada   City: Lasvegas
Address: E. Sahara Ave

Category: Cars & Transport

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