Bought a new car from dealer on 9/20/07. Salesman said everything was good as far as credit and downpayment, gave them $1000 cash, signed the contract drove it that day. Received a few calls from dealer and bank 2 weeks later saying they needed some paperwork verifying employment and so forth. I fax both parties all requested documents. About 2 weeks later I call to check on things after hearing nothing from these guys at all. Finance manager Tom says everything is ok he is still working with the bank tells me not to worry I am basically driving a free rental car. I gave them $1000 so the word free doesn't apply and I bought a car, not renting it from them. So 45 days comes when the first payment is due, I call and cannot get a hold of anyone and leave messages that are never returned. A few more days goes by and they are saying nothing at all. I then call and finally get a hold of Tom and he says he tried to call me 20 times and I never get back to them. He says he cannot get the deal financed and I have to bring the car back or they will repo it. I read a report just like my situation on here, I do not believe they will give me my money back, this finance manager is so shady. Completely rude saying he 'doesn't have time for me' he has deals to get financed. NO time for me? I gave them cash they want to give me a check, how do I trust this is a legit check? They are trying to keep the money and find the car and keep that too. Complete scum, no customer service whatsoever, there is no way this is a legit business practice. I want my money back!!!
0 comments