Usacomplaints.com » Cars & Transport » Complaint / Review: Import Specialists Of America, D/b/a Oxygengeek.com, Partsgeek.com, Chris Grosso, President - Failed to issue a return authorization number so that I can return a wrong part to them for refund. #265631

Complaint / Review
Import Specialists Of America, D/b/a Oxygengeek.com, Partsgeek.com, Chris Grosso, President
Failed to issue a return authorization number so that I can return a wrong part to them for refund

On December 20 at 10:03 AM EST, I placed an internet for two (2) oxygen sensors for my car Reference Invoice# 1936730 from oxygengeek.com. On December 21 at 10:33 AM EST I received both of the sensors that I ordered. However when I opened one of the sensors (part# SN4-43 @ $62.18) I realized immediately that it was wrong. Since then I've been trying to call oxygengeek.com at 1-800-541-9352 to obtain a RMA (Return authorization number) to return this part that I no longer need as well as sent numerous e-mails, but to no avail. I've tried all eight extension numbers that they have listed, but I can never speak to anyone. I would just like to have my $62.18 refunded to me.



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