Http://www.rbi.org.in/Scripts/bs_viewcontent. Aspx? Id=164
Even I was harrased by SBI cards for 6 months for a payment which was already paid. I suugest you immediately lodge a complaint with your respective Ombudsman as given abo0ve and even the complaint is lodged on the net only. It worked for me and SBI cards reversed the entry finally.
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