Usacomplaints.com » Cars & Transport » Complaint / Review: Ted s Auto Service and Auto Body - Total dissatisfaction service. #246842

Complaint / Review
Ted's Auto Service and Auto Body
Total dissatisfaction service

In March I introduced my vehicle to Ted’s Auto-Service and Bodyshop (hereafter known as “Ted’s Car Body”) for both physical and body repairs pursuing a collision. Our insurance organization (Nationwide Car Insurance) worked with Ted’s Auto-Body and believed the automobile could be in low drivable condition for 17 times including breaks. Regardless of this estimation, Ted’s Auto-Body held my vehicle for more then thirty days. Less a week later my vehicle smashed down privately of the street, making me stuck. Nearly one hour later Ted’s Auto-Body sent a tow vehicle and towed my vehicle back again to their repair center, making me to locate my very own way house. Following a morning Ted’s Auto-Body advised me the indication they'd put in my automobile was defective and will have to be changed again (to get a complete summery of all of the repairs that Ted’s Auto-Body stated to possess finished begin to see the attached page entitled “Nationwide Insurance” with records by Wealthy Sacha of Automotive Quality within the prices).

Ted’s Auto-Body held my vehicle for one more week to displace the defective transmission. After I found get my vehicle, I came across the car wouldn't begin whatsoever. Ted assured me this was regular that I'd merely have to contain the gear-shifter forward (in playground) when switching the important thing to begin the vehicle. This isn't an ordinary issue. I introduced the vehicle back a couple of days later to correct this issue and my vehicle was stored for pretty much another week.

Following this issue was fixed, my vehicle extended to possess acceleration issues (jerking and slowing during speed), trembling while ceased in push, rattling within the top driver’s side-door and creaking throughout. I introduced the vehicle back again to Ted’s Auto-Body numerous occasions for these issues. Ted assured me that there is nothing wrong with my automobile which some issues were to become anticipated since my vehicle was within an incident. The issue with that clarification is the fact that Ted’s Auto-Body was compensated by both me and my insurance provider to repair my vehicle and do the repair to its pre-accident condition. He held my vehicle many times for some time totaling a lot more than fourteen days, but none of those issues were actually fixed, I question if he actually experimented with restore these problems while my vehicle was there.

During this period Ted’s Auto-Body changed a centre showing which was nevertheless protected under my guarantee. I particularly requested them-not to correct this centre showing since doing this might avoid my guarantee on that entire section of my automobile. They did this fix without my authorization, actually, these were particularly requested to not do the repair once the harm was discovered. This harm wasn't because of the incident and was to become set from the dealer the next week. I imagine that Ted’s Auto-Body didn't desire the technicians in the dealer to check out my vehicle due to the sub par restoration function they'd completed.

I had been really disappointed using the support I obtained at Ted’s Auto-Body and so I introduced my vehicle to Automotive Quality to truly have the technicians there take a look at my vehicle and provide me their impartial viewpoint about the restoration work completed.

I paid for Automotive Quality to examine the vehicle and also to supply me by having an estimation on repairs, that they did (please see-the attached page designated “Preliminary Estimate”). It ought to be mentioned this estimation just addresses the repairs that Ted’s Auto-Body stated to possess completed (please see-the linked notice from Ron Sacha, leader of Automotive Quality for additional information). This estimation doesn't range from the still leaky indication, the curved body, the issues with speed defined above, the rattling and also the creaking (which are unfamiliar in source). Additionally, it doesn't protect the issues which are solely aesthetic (the cover doesn't totally shut on a single aspect, you will find places which were not decorated precisely, you may still find scores existing about the body, etc.)

At this time my vehicle was at Ted’s Auto-Body or else us-driveable for roughly 3 months. After I required support documents for my automobile I had been informed these were unavailable and may not be acquired.


Offender: Ted's Auto Service and Auto Body

Country: USA

Category: Cars & Transport

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