I was a customer of UAC. I was making my payment on time except for a couple of occasions. I was out of work on disability, and they knew that, but I still made every effort to make my payments on time. I was running late for my June payment in and they had called me several times asking for the payment. I went out of town for the 4th of July holiday and was planning on making the payment when I returned. This however was not good enough for UAC. I returned to find my car missing, no phone calls, letters or anything, nothing as in terms of any legal action being taken. At this point I had thought someone stole my car and called the police. A week went by and I received a letter in the mail stating that they were going to repo my car if I did not submit my payment for June. 2 days after that letter I got a polite letter kindly asking for the payment and no action was being taken, just that they wanted the payment.in my opinion, the people at UAC were very rude, sleazy and they do everything in their power to screw people over. They were charging 24% interest on the loan, which is their standard. They called myself, my employer and managed to get family members phone number that they did not have on file, and do not know how they got them. I felt very harrassed by UAC. I do not know if this company is still in business, but they need to be taken down due to their unfair business practices.
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