Usacomplaints.com » Cars & Transport » Complaint / Review: Bmw - Very poor service!. #233674

Complaint / Review
Bmw
Very poor service!

Today was the final evening of my rent. I named Pursue Economic many months ahead of discover precisely what I had a need to do using the vehicle to organize it for-lease-finish. I had been educated that any BMW dealer might manage the rent return, therefore instead of pick the dealer I purchased the vehicle (~160 miles roundtrip), I find the nearest one, that was Escondido BMW, that was nevertheless 84 miles roundtrip.

Our two young children were with me, so when I came about the ton, I happily mentioned I had been below to come back the vehicle—the rent was up today, which Pursuit Financial directed me to create the car in to the dealer, complete some paperwork, and they (Follow Monetary) might then select the car up from BMW.

The sales professionals I talked with (Michael McCabe and Mike Lewis) instantly turned defensive in tone and stated that I really couldnot provide the car for their dealer, which I'd to visit the main one in Irvine, where I purchased the vehicle. Issues increased also it surely got to the stage where I thought endangered, and that I began to worry for my youngsters' security, since both of these people were expressing such things as "that you don't deserve to possess a BMW", and actually PUT their business-cards at me after I told them I had been likely to protest to BMW of The United States due to their insufficient customer support. Then they proceeded to secure me and my kids on the lot, behind a door. It had been in those days my kids started to cry. I had been just starting to stress, questioning that which was likely to occur to me and my kids. Fortunately, my buddy was visiting choose us up, and he'd appeared justintime. I'm frightened to consider what may have occurred. They ultimately revealed the entrance and allow my kids and me out, after which confronted to contact law enforcement for departing the vehicle (I had been returning) about the ton, because it was personal home.

I simply don't understand what to complete about that entire scenario. Please somebody help me. My partner and that I don't understand where you can change.


Offender: Bmw

Country: USA

Category: Cars & Transport

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