Complaint / Review
Terry Shaver Pontiac
Ripped me off too

I to was ripped off at Terry Shaver Pontiac. I took a car that had been purchased at their company back to them. When I called I told them I had a Chevy Berretta that had been purchased from their used car lot.

I told them when I slowed to a stop the car made a noise. I thought it was a transmission problem because it sounded like I was not putting the clutch in when I was stopping a stick shift but this car was an automatic.

I was told to bring the car in. I did so they claimed the noise was from the brakes. I knew better. I paid them the $100.00 I
owed due to a warranty agreement and had other things fixed. The noise grew worse.

I returned to the dealership handed my keys to Ben, a garage person and said take it for a ride make sure you stop at the red
lights. He returned saying you have a transmission problem. We do not work on Chevy transmission you must take this car to a Chevy dealer.

Why did this same man not tell me this when I spoke with him the first time. Now, I, an unemployed female, must come up with a second $100.00 that I do not have. So I am driving around in a car that is getting worse.

I can not afford to get it fixed again. Terry Shaver said OH
WELL. I am spreading the word do not buy a car from them and expect to get it fixed properly even if it is under warranty.

Nancy C Tournay
Munster, IN

[email protected]

IA-e-9-5