Complaint / Review
Wal-mart Store 2649
Employee forced wrong key into ignition, repair not authorized

I went to Wal Mart to buy 04 new tyres for my car, and a wrong key was inserted in the ignition key by a reckless Wal Mart employee. The same employee removed it by force using pliers, causing serious damage to the car's ignition, immobilizing it.

I asked to have my car repaired, and the manager told me that their insurance company, Claims Management Inc. Would be in touch in order to give me instructions on how to have my car fixed.

Almost two weeks have passed, they called me only once to request me to send them an estimate in order to be approved, and so far they did not called me or the repair shop back in order to authorize the repairs to be done. I am calling and faxing these guys every day without any reply from them.

I am now collecting all the evidence I have and I am filling a lawsuit against Wal Mart.