The General Motors Corporation would not give me a car of equal value after my car shut down and all the wiring in it burned. The car was totaled by my insurace company, but I did not have gap and am still responsible to pay a balance of $4,000.450.00 in monthly payments. I feel that this car was defective in some way, and GM has failed in providing a quality product and quality customer service. To top it off, I also am buying a home through the GMAC mortgage company. They would not even set-up a payment plan and place me in a new car. They just did not care that I lost my car by no fault of my home and I'm guessing that they want me to loose my home also. They would not even refinance for me another car and roll over the $4,000 with a new car. I am so hurt by their action and inaction. The customer is not important. Profit is all and all.
Consequently, I went back to one of their dealershiph "Southaven Pontiac" and was told that my Pontiac vibe was being financed throught GMAC, but Capital One called my on last evening to inform me of the fact that they had financed my new automobile.
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