I also had trouble with AAA Advantage and have gotten nowhere with them at all. I filed a claim with the company in June but the claim was declined. I wanted to see if there has been any organized litigation brought against them. Or has anyone had any success in getting some compensation for their car problems related to transportation. I lost over $2000 all together because of this company.
Cost of Transport - $945
Repairs - New Instrument Cluster $600
Rental Car for over a week - $400
Repair Diagnois - $200 to have two different repair shops analyze car repairs
I transported my car from PA to AZ. My car was picked up on time and I was able to pick up my car directly from their transport facility because it is in Tempe, AZ. Before shipping my car I made sure that the car was in good order b/c I was moving out of state and would need to take care of my car on my own rather than having my dad take it to the shop everytime it needed servicing. So, I didn't want any problems when I was in Arizona. The car was thoroughly inspected and passed inspection, ran perfectly, and also had a family friend and mechanic of over 20yrs inspect the car with a fine-toothed comb and no one found any problems. My car was running smoothly.
When I picked up my car no scratches were visible to me and everything seemed fine except for the fact that there was sand all over the driver side mat, but after I signed the legal documents assuring that the car was in good order and driving away I realized there were some problems.
The entire instrument cluster was broken. According to my gages, I had 0 miles, was travelling at a speed of 0mph, and the RPMs were idolling at 0. To this day I have no idea what they did with my car while it was in their hands. Sand all over the mats, no way of knowing how many miles really are on my car.
I did sign a document that states that AAA Advantage is not responsible for failure of mechanical functions, but come on. How does a car run perfectly b/f I leave and then run horribly when I get it back? Something is off and I have no way of really pinning the problem on AAA Advantage. (Also, after I filed a claim I became aware of the fact that the drivers needed to jump start my car 2x after they picked it up from my house in PA... But why would that be? Very suspicious)
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