I knew this company was full of it as I got closer to paying my car loan off. The closer I got the more trouble they gave me for any reason. They continuously harrassed me, my family and friends. Their customer service representatives receive an F for their part in this business. Consumer Portfolio Services are is a company which operates off of consumer's feeling and emotions. They cannot talk to you without trying to get you upset and worried. If you do not argue back and forth with them they will actually get upset because they are mad and you are not.
They have deceived and lied to get money from me and I said before the closer I got the worser they get. They added another three months to my 48 month contract in order to more money. They then repo'd my car without notification that they were going to do so. I paid the balance they claimed I owed and guess what! No answer at all from them. My car is sitting in storage and they will return any of my calls. I have plans for them though. I cannot get my title or my car from the bleeding thieves. It takes a very special person to work as one of their customer service representatives because they have to be trained as if they are pitbulls going to fight in a pit. But this time they messed with the wrong target.
I have caught them in so many lies and excuses til' finally they started hanging up on me! Imagine that. Even the people at the repo company wants to now what the problem is because they are ready to give me my car! But they are anxious to see what happens because thay have never! Never! Never! Witnessed CPS actually give a car back to the owner. When I called to find out where my paperwork was they claimed that I had never spoke with anyone about this situation at all. I smell a lawsuit cooking! I asked them if they ever had a chance to read the rip-off section on their company, they claim they don't know what it is. Yeah Right! I did remind them that God doesn't like ugly and what goes around comes around.
Tee
Memphis, Tennessee
U.S.A.
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