Muller Honda of Highland Park, Illinois sold me a defective 2006 Honda Accord LX. I bought this car 1 1/2 months ago July and ever since I bought it, it has not been running properly.
I have been to the dealership twice already and spoken to the new car lease manager, Greg Stone, and he has said that nothing can be done and my car cannot be returned.
First of all, the car doesn't run like a new car, the suspension is very bumpy, the car had scratches when I bought it, the transmission is very hard and not smooth and it rides terrible. I want to report this scam by Muller Honda to Honda Motor Company of North America.
This is not the first time I was scammed and conned by Muller Honda. A few months ago, I use to own a 2001 Honda Accord LX that I sold about 2 months ago before I bought the new Accord mentioned above. I went in for regular service, I told the service Manager, Michael Schwartz that my car was not running smooth. They test drove my car and before even test driving it they told me that my transmission could be bad and that my vehicle is still covered under extended transmission warranty provided by Honda Motor Company. So therefore, this was a good way of Muller Honda to make some quick money from the tranmission warranty from Honda Motor Company which is almost $3500.
In my opinion, the car did not need a new transmission at that time, but service people at Muller Honda insisted that the transmission needs to be replaced so that they can make some money. So they changed the transmission and after few months later, the transmission broke down again and this time it broke down for real. It made a loud cranking noise so I took it again to Muller Honda and they said that they will change the transmission again since it is still covered under the Honda Warranty. So they changed the transmission again and than few weeks later I sold the car so that I did not want to transmission to break down again.
So after selling the 2001 Accord, I mistakenly bought 2006 Accord from Muller Honda again. And guess what, this time they sold me a defective new Honda Accord.
I will be filing a formal complaint with Honda Motor Company about the fraudalent practices of Muller Honda, and I would like to be compensated somehow. I need Honda Motor Company to take back my 2006 Accord since it is defective and also I would like Honda Motor Company to look into the fraudalent practices of Muller Honda of deceiving their customers (like they did with me with selling defective new car and also misleading me about the tranmission in my old 2001 Honda Accord.
I would like customers to be very CAREFUL of Muller Honda of Highland Park, Illinois. And I would suggest do not buy a car from them or take your car in for service.
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