Renters beware! We left our digital camera on the floor of the rental car when we turned it in. After the bus dropped us at the curb we realized "our mistake" and called the manager at the drop off location to ask that the camera be held for us. You guessed it, no one knew anything.
I gave the manager the name of the lady that checked us in who of course knew which attendant took it for cleaning. Keep in mind this was just a few minutes. Either the lady (name withheld but we have it) stole it, or the next attendant stole it because the manager said she checked and the camera was gone, she probably radioed out to the check in area and never left her desk.
Went back and forth with the Kauai Dollar location, I feel they are all a bunch of thieves and work together. Then called and emailed Dollar corporate, same B.S. From the lady at corporate (name withheld but we have it), she would not even try to contact the manager in Kauai, just basically said your mistake, your problem and she could care less if we stopped using Dollar Rent a Car.
Got an email from a David Roberts at Dollar asking for all of the same info that has been provided before, just more run-a-round, they won't do a thing except cover for their stealing, thieving attendants. It was not so much the camera but the pictures we lost that hurt the most.
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