My complaint is that I spoke with Jason for at least 20 minutes via chat to find out more about this company, and if they could help me get a car financed. I was VERY specific with the type of vehicle I wanted. Jason assured me that it shouldn't be a problem to get what I wanted, and to get me financed. So I went ahead and applied for a loan.
When I called the company back today (August 16), a real jerk who was VERY unprofessional and VERY rude and condescending to me... Also hanging up the phone on me SEVERAL times - this guy is named Tom Dorlig... He is now telling me they do not have the kind of car I wanted in my area.
IF JASON HAD INFORMED ME OF THIS, I would not have let them run my credit. So THEY TOOK MY CREDIT APPLICATION UNDER FALSE PRETENSES and I am reporting them.
I am VERY cautious about having people run my credit, so I ask alot of questions first to pre-qualify the company to see if they meet my criteria and meet my needs BEFORE applying.
When I contacted other loan companies, I asked them the EXACT SAME QUESTIONS questions I asked Jason. And their answers to me were either, "no, we cannot finance that type of vehicle"... Or "yes, we can get that car for you if you qualify for the loan". If they told me "NO"... Then I did not apply with them; I moved on until I found a company who could help me. Based on what Jason told me, I was led to believe they could help.
I am very unhappy not only with the abusive treatment I received from Tom Dorlig, but because they lied to me, took my credit under false pretenses, and now I have an unnessary inquiry on my credit report that would not be there now if it weren't for them giving me false information!
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