Auto accessories store Big Boys Toys placed a order for me; a set of 4 Dub Esinem black chrome rims on 7/01/06. Order arrived 4 days later to find 2 of the four were defected.
Replacement order was placed for the 2.2 weeks go by without a shipping of the rims. I decide to cancel that order and go with another company which the salesman was ok with and order a set of Brazen 530 rims.
Order was due to arrive within one and a half weeks. Rims show up and the salesman tell me that the boss has to talk to me regarding my order.
The owner Fadi tells me that he cant give me the Brazen rims til he get a credit back from original order. I asked him how long will that take?
He stated that he needed to ship to Dub rims back, Then wait for the credit then release the brazen rims. I think the Dub rims should have beeen shipped 2 weeks ago.
So i wait another week for the owner to tell me that MHT company will not give him a full credit for the Dub rims because all four rims were defected.
And that I needed to wait til this issue get resolved. Not only am i suppose to wait for a credit from MHT but also a claim from UPS? I feel that Im entitled to a refund of my money back which was cash and i have an invoice of sale for $2300.00
Or the new order for the brazen rims for $1900.00 and a refund of $400.00, then the owner could deal with MHT and UPS for his credit or refund from that comapnys...
One month and a half later and nothing has been resolved... 08/12/06
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