Usacomplaints.com » Cars & Transport » Complaint / Review: Cross Country Group/Driver s Premier - Cross-Country Group - Driver s Premier (Racket). #1782

Complaint / Review
Cross Country Group/Driver's Premier
Cross-Country Group - Driver's Premier (Racket)

Driver's Premier/Cross Country Group is a Road Side Assistance company. They, without our authorization some how got hold of our credit card number (probably because of their affiliation with AT&T Universal Card) and charged us $79.95 for an auto club membership.

When we questioned this charge we were told that they had spoken to my husband on a day which we know for a fact my husband was not even available. Additionally, even though they had supposedly contacted us - they claimed they had a "recorded" conversation with my husband authorizing the charges. When I asked them to produce same - they said it would take weeks for them to do so. When I asked them what they were prepared to do when they could not find any such recording - they said they would apologize... BIG DEAL!!!

In addition to my husband NOT being home on the day they claimed to have spoken to him - we would never subscribe to a Road Side Assistance club because we receive "FREE" road side assistance from our cellular phone company!


Offender: Cross Country Group/Driver's Premier

Country: USA   State: Massachusetts   City: Medford
Address: 440 Mystic Valley Pkwy
Phone: 8006350000

Category: Cars & Transport

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