Purchased a 2002 "certified pre-owned Jetta, 48000 miles that was supposed to go thru 112 point inspection prior to going on lot as "Certified" used car.
Day of test drive & day before paperwork, I asked them to fix brake lights, do front end alignment and I'd be back next day to buy. Also needed tool kit parts & remote control key.
Went back, signed paperwork, and was told that the car'd be finished in the shop very soon. Waited and later was told the brake lights weren't working and we'd have to p/u the car next day. Picked up next afternoon, drove 26 miles and the it overheated on the freeway while my wife and daughter were in the car.in shop 3 days, replaced water pump.
One week later, squeak develops in front end, go back to shop & leave car 1 day; say they lubricated swing arm bushings (no grease points). Squeak gone 1 week then comes back, go to different dealer who replaces linkage rods that HATFIELD should have replaced and welds broken exhaust bracket. Sunroof seal is deformed at front edge. Automatic TRANSMISSION has started slipping now. New car smell spray wore off and car smells musty or urine-like.
I purchased the car based on the fact that it had supposedly been thru a 112 point certification inspection. I have identified nearly 20 neglected items.
My wife and I don't feel comfortable or safe in this car knowing it has been misrepresented as "certified."
HATFIELD VW told my wife that "It's only a car."
HATFIELD VW will not void the deal, as I have asked since the second day we owned it. HATFIELD VW offers only to trade us into another car from one of their lots and I will have to eat the sales tax on both cars, as well as settle for a lesser car, due to the fact I got a good price on the first one.
Had this vehicle been properly checked out, it probably could not have been offered as a "certified" VW, and I would not have even considered the car.
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