Complaint / review text:
My wife and I have made several purchases from Bill Heard Chevrolet in the past years. I read the weekend sales paper and called the finance department to see what was the interest rate for the new 2007 Tahoe this weekend. I spoke with Caleb Nelson finance manager, he told me they have LOW RATES this weekend for everyone.
Well my wife and I went to the dealership, we purchase the 2007 Tahoe and traded in our Avalanche. Yes we knew that we where upside down in our trade, oh well we put $3500.00 down to help cover the negative balance of our truck.
When we got to Finance the young man talked about payment terms interest rate and service contracts. I really had a problem with the interest rate, I felt as if he was trying to stick it to me. The young man discussed my credit history with me, I had previously sign for my son and he had some late payments on his loan with GMAC, now that has effected my credit which is the reason I was offer 10.95 rate.
If the finance guy had not disclose this information of asked me a questions regarding regarding my credit history I would not have known my own son has help screw my credit up.
One GOOD Experience, I knew my loan was Approved when I drove my truck off the lot. The finance guy typed the information and sent it to the Bank for approval. When I left customer service dept he had good news "Approved AS CALL" he stated.
Check your credit, if you extend your credit to ours, make sure they are paying as agreed, or you are in trouble.
Repeat Customer HAPPY!