I have been shopping for a new truck for several weeks and found what I thought was a dealership that wanted my business. However, I was wrong. I have always been told to watch for the classical "bait and switch" tactics, along with the "get it in writing", so, I thought I was well prepared to purchase a vehicle.
I was first approached by a salesman at the dealership who immediately found that I was ready to purchase a truck. We wasted no time finding the right vehicle and setting up the trade of my old truck. After about a hour of working the deal we all the parties (salesman, sales manager and myself) involved, we agreed on a "out the door price." I asked several times if this was the bottom dollar amount, ie - no hidden fees later. The sales manager and salesman assured me that the written offer was the bottom line. Remembering the about rule, I had them put it in writing and paid my deposit. Deal done, at least I thought.
The next day I went to sign the paperwork and pay the rest of the deal off. After waiting several hours just to give them the rest of the money, I finally was able to set down with the financial manager to finish the deal.
However, I got a shock. He printed out the papaerwork and said I owed about $2600 dollars more than the orginal deal. I showed him the written deal but that did not matter to anyone. After a hour of talking, I was told it was a honest mistake to offer my the truck at that price but that they could not sell it that cheap and I would need to pay the higher price if I wanted it, even though I had a deal in writing.
This is very dishonest at the least. So buyer beware at Laird-Noller dealerships, even if you get it in writing, it does not matter.
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