Usacomplaints.com » Cars & Transport » Complaint / Review: Legacy Ford/mazda - LEGACY FORD MAZDA Incorect Advertising, and bad consumer relations RIPOFF. #136222

Complaint / Review
Legacy Ford/mazda
LEGACY FORD MAZDA Incorect Advertising, and bad consumer relations RIPOFF

In response to an advertisment we heard on the radio for the dealership my associate went down to look at getting a car for our business. He was looking to pay cash for the car and was told that in order to test drive a car he first had to have his credit run. The ad on the radio simply stated that if we could find a better deal on the same car that we got the car for free!

After hours of arguing with the salesman he was finnaly allowed to get the price on a car he still could not drive, to see if he even liked it. This all happened on 9/7. That price came out to be $34,244.77 which is not even a deal on the car.

The next morning my partner and I went to D Dahle Mazda and was imeadiatly allowed to test drive the car, several cars for that matter, and then when we were given the price for the RX-8 it turned out to be 32,000 not 34,244.77 a difference of over $2000.

I then came home and called Legacy Ford/Mazda and asked for the general manager at which point I was put on hold, and then the receptionist came back on the phone and told me he was on another call and I could leave a message on his voice mail. I did so and they never returned my call. If this is the kind of customer service people get from them when they are afraid of holding up to their own advertisments then they shouldn't advertise in that manner.


Offender: Legacy Ford/mazda

Country: USA   State: Utah   City: Orem
Address: 3430 South Sandhill Rd
Phone: 8012993600

Category: Cars & Transport

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