"hello" this is mrs tammy lindsay, and mr duane lindsay. We had been getting sick and tired of our old car we had before, which was a 1991 plymouth sundance, the problems with the car was that the whole underneath, parts had been rusted out and totally, damaged to no more repair that could be done to them all. And to replace those parts were to expensive for our limited income for the both of us a month to have them repaired.
So we had decided to go to 21 hartford turnpike vernon ct. Which is key hyundai of manchester. So we dropped our 91 plymouth sundance off with them to try to get another car to fit within our limited income a month, to be able to make payments with them and they had given us a sales consulent named charlie williams and he told us that we should try for a bank loan, after he asked if we had $500 to put down for a car old or new. And we told him we didn"t have the $.
So then he gave all of the info to the lady credit manager. She is the person who had put it through for us, and it took all day on 6/28/05 for her to do it. She had me tammy lindsay sign all papers for the car, after she had shown us a vidio for the car being a very high important purchase 2nd to buying a home which was #1 purchase for cunsumers.
She told us all of our papers from the key hyundai would be sent to our address. But when we had gotten our mail we had not gotten all of our papers from them. The only ones we had gotten was about the gap coverage and the wrap vehicle service contract application. So we wondered why not the other papers that we hadn"t received. We didn"t really look that good at the 2001 dodge either but we trusted the people at the car place though and we really didn"t look that good at the miles on it. We just took a quick glance at the car inside and out. We wern"t thinking at all when the sales consultant had been pushy quite a bit on that car with us.
We had complained the folwing day on the car about the back taillight being cracked and the front part of the front bumper being damaged, if they could take care of them both, and even paint the top of the roof of the car where it was somewhat white. They tried getting out of helping us out with everything. Until we made a deal with them over and over again. The color of the car is black. With red lights in the back of the car. The milage of the car was about 717,000 something, and we only went one day out and put about over 200 miles on the car and some more by now. Since we purchased it. The price of the car was for 12019.00 financed with our bank. And our monthly payment for 236.70 and the term of gap was 72months and term of loan was 72 months. The charge for gap was 599.00, the car was a lemon to us, and we couldn"t afford the payments we would like to get out of it asap.
Our bank is going to try to give to us in the mail the other papers we didn"t get but mostly the signed contract one to the car loan paper the car dealership had given to our bank with our income on it, copies of them both to us, because we think they sent the income one in as a lie to what we only get a month. My husband had only signed the insurance papers so he could drive the car also.
The dealership had only after a while taken care of the back taillight and did a detailing of the car and simonizing in and out of the car. Still did not paint the top roof and take care of the front bumper at all. We found out from another place or so that there was rust on the car in the back end of the car. The front end of the car a little part was dented also. Plus they gave us a printed copy of the things i mentioned. Basicly when we tried to return the car back they told us we couldn"t there was no return policy. On new or used cars. There was never any as is sticker on the car either, or warranty sticker either on it. Thanks for listening to our story please respond back to us at
Tammy
WINDSOR, Connecticut
U.S.A.
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