Pulled in to Jiffy Lube in round rock. Most places don't have my filter, so I always ask.
The guy (he has a hanging mole on his face) say sure, we have it.
He was looking at the floor and not into my eyes, so I asked again. This time he stood flat footed and said he had it.
Outside, while recieving my sales pitch, the tech says to the mole guy. We don't have that filter. The mole guy says in an authoritative tone, yes we do.
Long story short, they changed my oil, left the old filter on, didn't charge me for a new filter, and sent me on my way. I noticed it when I got home. Not the end of the world, but these are the kinds of high school flunkies screwing up 20,000 dollar cars. What can you do?
My transmission just went out. This was the last place to check my fluids. I haven't investigated what the cause of this 10k repair bill was yet, but you better believe I'm thinking about those guys. The risk is too great, don't take your car there.
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